privacy
last updated 23 october 2026. playcount (playcount.fm) is a site for rating and discussing albums. this page explains what we store and why.
what we store
- your account: username, email address, and a securely hashed password if you set one. if you sign in with google we receive your google account's email address and a unique account id. we never see your google password.
- what you post: ratings, track ratings, reviews, replies, lists, follows and profile settings (including a profile picture if you upload one). ratings, reviews and your profile are public.
- imports: if you import from album of the year, rate your music or a csv, we store the ratings you choose to bring in. imports run in your own browser; we never ask for or store passwords for those sites.
- playcount plus: if you subscribe, payment is processed by stripe. we store your subscription status (plan, renewal date) and your stripe customer id. we never see or store your card details.
- basic technical logs (such as errors and request paths) to keep the site running and stop abuse. they are kept for a short time.
- if you send a request on the promote page, we store the contact details you submit (name, email, label or artist, and your note) to handle that request, and nothing else.
cookies
we use one cookie to keep you signed in, plus short-lived cookies during sign-in. no advertising or tracking cookies, and no third-party analytics.
what we don't do
we don't sell your data or share your email with anyone. ad spots show only playcount's own cards and labelled sponsored albums: no ad network, no ad tracking. we only send email you ask for, such as verification or password reset.
services we use
the site is hosted on fly.io. sign in with google is provided by google. account emails are sent through an email provider. payments for playcount plus are processed by stripe. album information and cover art come from public sources such as deezer, musicbrainz and the cover art archive; links to streaming services open those services directly.
your choices
you can edit or delete your ratings and reviews at any time. you can delete your whole account yourself: open settings and choose delete account at the bottom. it takes effect immediately and removes your profile, ratings, reviews, replies, lists, follows, likes, items and profile picture. replies other people wrote under your reviews go with those reviews.
backups: we keep daily backup copies for 14 days and a full copy each month for the last two months, and our host keeps short-lived disk snapshots. a deleted account can therefore still sit in a backup copy until that copy is replaced, which takes up to about two months.
to get a copy of your data, or to delete an account you can't sign in to, email playcount.fm@gmail.com and we'll handle it within 30 days.
children
playcount is not meant for children under 13, and we don't knowingly collect their data.
changes
if this policy changes we'll update the date above. questions: playcount.fm@gmail.com.